Privacy Policy

1. Overview

This website ("website") is operated by Roberts Tool & Supply. This privacy policy only covers information collected at this website and does not cover any information collected offline. All Roberts Tool websites are covered by this privacy policy.

2. Roberts Tool Security

Personal information and online credit card transactions are transmitted through a secure server. We use encryption technology, like Secure Sockets Layer (SSL), to protect your personal information during data transport. Please note that standard email is not encrypted and is not a secure means of transmitting credit card information.

3. Information We Collect

Generally, you may browse our website without providing personally identifiable information. However, we may collect:

• Name and contact information (including email).
• Demographic information (postcode, preferences, and interests).
• Purchase history and interactions with our services.
• Anonymous log data and IP addresses collected automatically.

4. How We Use Information

We require this information to understand your needs and provide better service, including:

• Internal record keeping.
• Improving our product assortments and website design.
• Sending promotional emails about new products or special offers.
• Market research and customizing the website according to your interests.

5. Sharing Your Information

We share information with:

• The Roberts Tool Group: Shared among all Roberts Tool entities.
• Service Providers: Outside companies that assist with database management, email distribution, shipping, and fraud prevention. These partners are contractually required to keep data confidential.
• Compliance: When legally required to do so, to cooperate with legal proceedings, or to protect our rights and property.

6. Cookies & Web Beacons

We use cookies to analyze web traffic and tailor operations to your preferences. You can choose to accept or decline cookies via your browser settings. For an exhaustive list of cookies we collect, please refer to our full documentation or contact our support team.

7. Your California Privacy Rights

California residents may request a notice describing categories of personal information shared with third parties for direct marketing purposes by writing to: 16 Midland Ave, Elmwood Park, NJ 07407 or calling +1 (201) 797-8787.

8. Contact Us

If you have questions regarding this policy or wish to be removed from our marketing lists, please contact us at info@robertstool.com.